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Terms and conditions

1. Enrolment and confirmation procedure
SPUTNIK CLA Enrolment forms can be obtained from our website https://cla-croatian.com  Enrolment forms should be sent directly to the school. Upon receipt of your enrolment form, you will be sent a written confirmation of your course reservation with an invoice for the total amount of the course. Your place is guaranteed once we have received your deposit.
2. Validity
All information and prices are valid from 31 December 2019. SPUTNIK CLA reserves the right to change details of the deposit and prices, service including courses or dates when circumstances are beyond SPUTNIK CLA’s control.
3. Course Registration Deposit
Deposit applies to all enrolments to SPUTNIK CLA except extensions of courses. SPUTNIK CLA course deposit is 100 Euros. Deposit is non-refundable. Upon complete payment deposit will be deducted from total course price.
4. Minimum Age
The minimum age for acceptance at SPUTNIK CLA is 18. SPUTNIK CLA cannot accept any enrolments without the student’s signature.
5. Cancellation of Courses
Deposit is non-refundable.
Conditions in the event of cancellation are as follows:
Cancellations prior to your course commencement
If we receive your cancellation 7 or more days before course commencement, deposit will be refunded. If we receive your cancellation less than 7 days before the course begins, we will charge you two weeks’ tuition.
Cancellations after your course commencement
In general once your course started, you will not receive a refund. The only exceptions made are in the event of illness. You will be required to produce a medical certificate.

6. Liability and Insurance
All students are strongly advised to take out personal, medical and property insurance before travelling abroad. SPUTNIK CLA and its employees will not be liable for any loss, damages, illness or injuries to people or property, it is the student’s responsibility to take insurance against all such risks.
7. Delay in Payments
Any delay in any part of the due payments may result in the student losing their guaranteed place in the course. SPUTNIK CLA will not be held responsible in these cases, and deposit will remain payable in full.
8. Passports and Visas
Many countries have passport and visa regulations: please contact your nearest embassy for such regulations. If deposit is paid and student cannot obtain a visa, deposit will not be refund.
SPUTNIK CLA in no way participates in obtaining visas.
9. Expulsion from Courses
SPUTNIK CLA reserves the right to expel any student whose conduct is unsatisfactory at the discretion of the CLA director. Directors’ decision is final. In such case no refund will be given.
10. Resolution and Disputes
Sputnik CLA will test previous knowledge of student and based on the results, place student on the appropriate level. SPUTNIK CLA reserves the right to final decision of the student’s entry level. Any other complaints by student should be made directly to the SPUTNIK CLA director. His decision is final in resolving dispute.
11. Promotional Activity
Student agrees that the student’s photo, quotes and details of achievements may be used for SPUTNIK’s promotional purposes without written consent or notification. Objections to this should be made in writing to SPUTNIK CLA before the start of the course.

12.Payment of deposit
Deposit must be paid in full 7 days before the course starts. Deposit is 100 Euros. Once we receive your deposit your seat for desired group is reserved. In case of course cancellation your deposit will be refunded in total.
Payment information
You can send payment by:
A. Credit Card
We accept Visa, Amex, Diners and MasterCard
B. International Bank Transfer
Please arrange your bank transfer and fax a copy of the transfer documents at least 1 week before the commencement of your course, plus 10 % supplement for bank charges.

SPUTNIK bank details:
Erste & Steiermärkische Bank
Jadranski trg 3a, 51000 Rijeka, CROATIA
Account number: 2402006-1100804360
IBAN HR7424020061100804360

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